Voice portals are widely used for information services, content ordering or call center handling of customers. GT provides direct connectivity for all types of customers with access from mobile and fixed networks.

A Voice Portal is a single point to access and retrieve various types of information, e.g. web content, over the phone using speech. Callers can easily navigate through the various services using the most natural interface there is - their own human voice.

It can also provide service operators the ability to handle simultaneous callers conveniently through one telephone number. Customers can communicate naturally with the service because it adapts to differing user patterns. Readily accessible services are crucial in an increasingly competitive business environment.

Services through a voice portal are available anytime and anywhere a customer has access to a phone. No waiting times ensure high levels of customer satisfaction.

The system is not prone to human failings i.e. systems are never off sick or have a bad day so the service is of constantly high quality.