1. Preliminary study and consultancy of the 
       project according to client’s requirements 
       and needs and of course based on the 
       market status.
   2. Assembly of the required system/s 
       i.e. IVR, SMS servers, etc
   3. Connectivity of the system/s with 
       Telecoms, e.g. E1 – PRI for IVR’s, SMSC 
       connectivity, etc.
   4. Service development according to client’s
       requirements – custom applications.
   5. All voice response technology for IVR’s, 
       Voice Portals and Speech Recognition 
       platforms.
   6. Database management – SQL database 
       management
   7. Remote access for recordings from 
       anywhere.
   8. Analytical statistical reporting
   9. Testing and commissioning
   10. On-going project development and support